Archive for the Category ◊ Google Apps ◊

G-Suite – Internal Email
Sunday, February 18th, 2018 | Author:

Following on from a discussion in an online forum about email, I have made a guide for GSuite / Google Apps users so that they can configure their email settings. These settings allow teachers to restrict who their students can email. I find that for primaries, the best option is to only allow students to email addresses with the same domain. Our school domain is so anyone with that in their email can send and receive emails from anyone else. If someone with a hotmail or gmail account tries to email my pupils, they get an error.

There are some caveats to that…

  1. If you have a penpal/partner school. You could allow users of that domain to email your children by just adding their domain into the email rules.
  2. If you have online services that send “forgotten my password” reminders. You could also allow some of these if you knew that they would be suitable. Of course, it would probably be best if teachers could manage all children’s accounts, but some services do not allow this.

Anyway, I hope the guide is useful for G-Suite users. Any problems, let me know.

View the guide on Google Drive or as a PDF document

Category: Google Apps  | Leave a Comment
Setting up Chromebooks – Part 2
Saturday, October 18th, 2014 | Author:

Following on from Part 1 where I talked about the physical setting up, this post will talk look at the Google Apps Dashboard and the settings that are currently available. Be  aware, this is Google. They change regularly. If it changes a lot, I will update this guide.

First off, you will need to login to your Google Apps Dashboard – for example.

You will see an icon for Device Management. If this is not there, click More Controls at the bottom to bring it up.

Screen Shot 10-18-14 at 04.18 PM               Screen Shot 10-18-14 at 04.19 PM


Then you will see Mobile and Chrome. Next to each, there are links to Devices (takes you to Devices below, Settings (takes you to Device Settings) and Shipments (takes you to Advanced\Shipments).  For this guide I am looking at the Chromebook setup rather than the Mobile one. I haven’t used the Mobile pages on Google Apps yet so I’m not sure how they work.

Screen Shot 10-18-14 at 04.20 PM  Screen Shot 10-18-14 at 04.20 PM 001

Clicking Chrome will show this screen:

Screen Shot 10-18-14 at 04.21 PM

The top number on this page shows the amount of active users within the last 7 days. Below I’ll try to explain each page of the menus is for and what it can do. I will also say which options we have turned on or off and which we have left. Obviously you can choose your own settings, but this is what we have done. If the settings aren’t mentioned below (there are a lot) then we have left them alone. I have tried to just mention the main ones.


Screen Shot 10-18-14 at 04.22 PM

This page gives you the choice of various options for the users within your domain. You can choose a default wallpaper for example.

>>>>Pre-installed Apps and Extensions – Chrome has apps. Lots of them in fact. Now there is a way of managing some of these by pre-installing them onto the devices. Simply click Manage and then search for apps to install onto every chromebook.

Screen Shot 10-18-14 at 04.29 PM

>>>>Security – We have chosen to never lock the screen when it is idle and to disallow incognito mode but these are minor things for us. We also don’t save the browser history either. We have prevented users from proceeding to malicious sites and allowed sites to detect users’ geolocation just to prevent sites from asking! I’m not sure if this is the best option, but it stopped a few errant pop-ups.

>>>>Startup – We have added the Home button to all chromebooks. This makes it much easier to get to the school website, especially for younger children. We have also set the Homepage URL. We have a page setup – – that has links to various tools that we use so it’s easier to get to that and then navigate to other stuff. We have also set the Chromebooks to load that page and the Google homepage on startup. That covers most things that we the children will use.

>>>>URL Blocking – There is the option to block URLs from being accessed but our filtering does this anyway, so we have left this blank.

>>>>Bookmark Bar – We have enabled this to make it easier for students.


Screen Shot 10-18-14 at 04.22 PM 001

We haven’t changed anything on here as every user logs in to access the Chromebook so the settings on the menu above will apply.



Screen Shot 10-18-14 at 04.22 PM 002

>>>>Guest Mode – We have allowed this just in case there is ever an issue logging on (usually an incorrect username or password but so far no-one has needed it.

>>>>Power Management – We have told the devices to remain on if they are on the sign-in screen. We found that this was easier than trying to figure out if the device was off or asleep.

>>>>Auto Update Settings – We have set the Chromebooks to auto-update and these are scattered over a 14day period. This means, unlike Windows, updates will happen slowly rather than trying to update everything all at once. To be honest, we have yet to notice an update cause a problem. When an update gets downloaded, it is installed the next time the machine is turned off and on again. Easy.

>>>>Time Zone – We have set the time zone. It was confusing the children when it was on US time 🙂


Screen Shot 10-18-14 at 04.22 PM 003

This is where you can add your wireless settings so that the Chromebooks will automatically join the network. Click Add Wi-Fi, add the name, password, proxy settings etc and then save. The Chromebooks will now find the Wifi automatically. Adding the Wi-Fi here means that if you change the Wi-Fi password for example, you just need to tell the Chromebooks one rather than having to do it manually on every device.


Screen Shot 10-18-14 at 04.22 PM 004

This shows you the serial numbers for all of the devices that you have enrolled within your domain. It also shows if the device has been provisioned, when it was enrolled and by which user. There is also a notification of how many licenses you own and have used.

Screen Shot 10-18-14 at 05.00 PM


Screen Shot 10-18-14 at 04.22 PM 005

Errr…this page seems to show all of the other menus..but in one place. Not sure why it is there. There might be additional options, but they are not obvious! Ok, so shipments is on there. But that’s it.


So that is how we have set-up our Chromebooks. If you have any ideas for improving this, or you think I have missed a setting that is vital or if you have any questions then please add them in the comments below and I will amend this post accordingly.



Setting up Chromebooks – Part 1
Saturday, October 18th, 2014 | Author:

As mentioned in a previous post, we have just purchased over 100 Chromebooks. These have been a winner so far and the feedback has been fantastic. I have had questions via Twitter asking how we manage them and what you get for the Chrome Management License fee (it costs £19). So I thought I would write a post explaining the chromebook setup process.

Please Note: This post assumes that you are using Google Apps within your school. This is pretty cheap (under £10 a year and a few hours setup time) and will help to organise everything you do with Google and the Chromebooks. There are many posts on the index page about Google Apps or contact me if you want some help.


After the chromebooks are unboxed and charged, the first step is to turn them on by lifting the lid. They will look for the WiFi and you can then connect, add proxy settings and choose language etc.

2014-09-29 16.30.37


Once connected, the Chromebook will search for the latest version of Chrome and for any updates.

2014-09-29 16.31.17


Once that is done, there is the option to sign-in. This is the crucial step. If you sign-in here, the Chromebook will not be attached to your domain meaning that it will act as a standalone device rather than one you can control and manage. So press CTRL ALT E to get to the enterprise login screen instead.

Here’s a bit more info from Google if you need it.

Regular login screen: 2014-09-29 16.34.29

Enterprise enrolment screen:  2014-09-29 16.34.35


From here, login as any user within your domain. I always use an admin account, but I don’t think you need to. It’s just that my account is admin, so it makes sense to login as me rather than someone else.


The Chromebook will “enrol” on to your domain. This takes around 30seconds, depending on Wifi signal.

2014-09-29 16.34.50


Success! It found your domain and when you look on your management dashboard, this device will be there.

2014-09-29 16.34.54

You will now be presented by a login screen and if you look at the bottom, it says that the device is now managed by (our school domain).


2014-09-29 16.35.05

You can now log in as any user within your domain and it will pick up the settings you have assigned. Deciding which settings to assign is all explained in this post here.

Google Apps FAQs
Saturday, May 25th, 2013 | Author:

As a Google Apps Certified Trainer, I often get questions about how we have used Google Apps or how we have managed the rollout within school so I thought it would be sensible to share some of the questions I have been asked recently and a few answers too.  Feel free to share these if they are useful. If you have any questions, please contact me and I’ll add them to the list.


Is it possible to track emails that are sent using Google Apps?

Yes. But there are a few words of caution. All email that is sent can be seen by the administrator. They can do this by going to Reports> Email Log. This will show that person A sent an email to person B but will not reveal the contents (although the email subject is shown).

To track actual messages, there is a way of doing it using the Content Compliance tool. This is accessed via Settings>Gmail>Click an organization and then content compliance. We set this up in school but, apart from during the testing phase, we have not used it at all. The way that this works is that any email sent to or from our domain ( that contains the “@” symbol is forwarded to an account called “”. If there was ever a need to find out the exact details of a message sent between two people, this email account could be accessed and the emails could be found. As I said, we have not done this and this has been in place since early 2012.

This obviously then has implications as the administrator may be a teacher or network manager and could then access emails that are sent by pupils, but also by the senior leadership team. It is therefore worth pointing this out to all users before they use the email. However, this could, and should, form part of your training and policy documents when you start your Google Apps use within school.

In reality, the best way to monitor emails between pupils is to involve them in the process and teach them to be safe. So if Child A sends an inappropriate email to child B, it will be in A’s sent items and B’s inbox. A may try to delete it from their sent folder and their trash, but B will still have a copy. They should be taught to show this or, better yet, forward this to their teacher or the appropriate adult in charge. This can then be dealt with as necessary.

In my experience, it is often head teachers and governors that want to know if gmail can be tracked. So the answer is yes, but with some effective teaching, you won’t need to use those tools very much at all.


How do I make email safer?

There is a way of “locking down” the email so that it can only be sent between users of your domain. This is done via Settngs>Gmail>Click the organization and then restrict delivery. Simply add your domain e.g. to the list and then that chosen organization (year group) can only send and receive emails from users with email addresses that end in

This can also be used to enable emails from certain tools. For example, we use Popplet in school but when the children forget their Popplet password, they can click a link in Popplet and it will email them with instructions to reset their password. This is possible because I have enabled emails from too.

The Settings link here has more information.

Can I just use Google Apps with 1 class if I want to try it out?

Of course but I would still suggest asking permission or at least informing others within your school. It will work just as well with one class as it will with all of the classes but you need to check with senior leaders first so that they are aware in case there are any parents that have questions or concerns. One other thing I would suggest is to set it up as if the whole school will come on board soon. For example, don’t set-up a domain called “” as you will have to choose another domain name if/when other teachers decide to use it too.


How do we manage passwords for pupils and staff?

Every pupil from Year 3 upwards has an account and they are given a default password (usually password) when their accounts are created. In one of their first lessons using Google Apps, they are taught how to change it and manage their password.

For teachers, they are also given a default password when they start and they are also shown how to change it. I tend not to get them to “force change at first login” because I think it is better to show them how to change the password at all times, rather than just the first time they log in.

I also have this link: saved on our main page so that users can change the password at all times.

A blog post on password security is here.


Do I need to ask permission from parents before I start using Google Apps?

The Google Apps terms to state:

Customer acknowledges and agrees that it is solely responsible for compliance with the Children’s Online Privacy Protection Act of 1998, including, but not limited to, obtaining parental consent concerning collection of students’ personal information used in connection with the provisioning and use of the Services by the Customer and End Users.

We do allow parents to remove their children from using Google (or any service) if they wish, but we haven’t had to do this yet.


How should I inform parents about Google Apps?

As with blogging and a a few other things in school, I suggest telling them via a short note in the end of week newsletter saying that you are using Google Apps and your children might mention email addresses etc and tell them that you will let them know more later. Then 6-8 weeks later, hold a parents meeting to showcase what you’ve been doing. Some schools want to do the parents event first, but I think that it is better to wait a while and show what you have been doing rather than show them when you haven’t done anything yet.


How do I make a homepage (like this one –

I simply used Google Sites and made a page. On this page I put links to the tools that we used within school and then made this page available to others. You could make it so that the site was only accessible for users that are signed in to their gmail account, but I have decided to make it public so that others can see it too.

I also put a link to it on our school website here.

The techy bit is directing the domain name “” to the google site. This isn’t necessary, it’s mainly just for me to access it quickly. Most traffic comes via our school website.


What happens if the children email everyone?

It is possible, and probably suggested, to setup a group called All Users so that you can inform them of updates and changes. I also have groups for staff@ and different classes and year groups, all with email addresses that can be used by anyone. Therefore, there is nothing to stop a child emailing staff@ and sending a message to all teachers. The way around this is to educate the children. Does the message need to be sent? Even if it is to a small group, such as a class of pupils, does everyone need to see it?

A VLE Alternative
Wednesday, April 24th, 2013 | Author:

**This isn’t all finished yet, but I’ve been asked to post my progress so far – it also gives chance for feedback!**

This post was started because many schools in Hampshire are looking for ways in which they can remove their VLE and use an alternative. So I thought I would put together a post based on the common tools within a VLE, particularly the one used in Hampshire, and then give some ideas of alternatives. Many of these alternatives will be Google Apps-based or blog-based, but there are also others too.

The main thing to remember is that choosing a variety of tools is going to take more work than buying a VLE with all of the tools built-in. However, the obvious benefit to using other tools will be cost. Many of the tools used will be free but there is the obvious cost of time in setting up some of these tools and configuring them to meet your needs. Over the coming weeks, these pages will get updated to include how-to guides and videos.

The plan is that this post will develop into something I can share with schools if they decide to drop their VLE and are looking for alternatives.

For help with blogging or Google Apps, feel free to contact me for further advice. To setup Google Apps yourself, use the guide here or just get an overview here.

Some common tasks and VLE tools:

If you have any tools that could be added to these pages, please let me know so that I can add them on.


Following on from Part 1 which looked at registering and setting up the domain for Google Apps, this post will discuss how to configure your domain to get it up and running. Click on a link below to open a Google Document that can then be downloaded or printed as required. I would suggest going through them in the order they are listed.

**Edit 20th June 2013 There has been a change to the Google Apps Dashboard, the new help guides are indicated below. Current Google Apps Users may find that they have the old admin dashboard for a while yet. I will leave both guides available until further notice. **

Creating Organizations and Uploading Users (New Guide) – This includes how to create the CSV/Excel file to upload users in bulk.

Adding Users 1 at a time (New Guide)

Creating Groups (New Guide) – Useful if you want to email a whole class or all staff at once

Choosing which services to enable (New Guide) – Google Apps provides access to lots of services, you might not want them all enabled.

Settings (New Guide) – Choosing which settings are enabled/configured for the different Google Apps tools.

Google Apps Marketplace (New Guide) – Adding Apps from the Marketplace

Advanced Tools and Reports (New Guide) – Not really used by most people, but useful to see what is there.

Part 3 will follow soon, this will look at what to do now that you have Google Apps all setup and running.


Google Apps Setup – Part 1 Signing Up
Sunday, October 21st, 2012 | Author:

This is the first in a series of posts looking at how to setup Google Apps for Education. The original blog post has been viewed over 7,000 times but it is time for a revamp and to make the steps easier. As the posts develop, they will show you how to register your domain, setup Google Apps and get started.

You might want to know a bit more about Google Apps, a ten minute video is here.

Before signing up, there is a choice that needs to be made. This is the name of your domain. This is important because all of your email will be sent using this name and often, your children and staff will need to type it in when logging in. So it needs to be simple, but unique to your school. My school is called St John the Baptist Primary School so we went with as our domain name and all users will have the email address like this:

You can use a domain that you already own e.g. your school’s domain, but if you use this for other things too, such as your website, you may find that this causes issues particularly with mail. So it’s best to start with a new domain.

The choice used to be going with Google and getting a .com address or going elsewhere and getting, but now, Google offer addresses. So think about the name you would like, and then visit the Google Apps site.

You will now see the Google Apps Dashboard. You may find that it asks you to purchase the domain here, bear with it as it can take a few hours for the payment to be approved and to register.

At this stage, you can only add 10 users. To add more, you will need to wait until the education upgrade has come through. Check your spam folder in case the reply has ended up in there.

Once you get the go-ahead, you can proceed to step 2 – Creating Users and managing settings